We deliver across the UK and internationally. Delivery fees are calculated at checkout, and you’ll be notified of the cost when placing your order. Please note: international orders may be subject to import duties and taxes upon arrival.

Yes, you’ll receive an email confirmation as soon as your order is placed.

Our bespoke items typically take 7–30 working days to complete, depending on our current workload. We’ll provide an estimated time when you place your order and strive to meet it

We’ll do our best to accommodate urgent requests, though we can’t guarantee them. Get in touch with your specific requirements, and we’ll see how we can assist.

Once your item is shipped, it’s your responsibility to accept delivery. If you miss it, please follow the instructions provided by SMS or on the card left by the courier to reschedule or collect your package.

Yes, a receipt is included with your order

We accept returns of non-bespoke items within 14 days, provided they are in original, unused condition. Return postage is the customer’s responsibility. Please note that bespoke items are non-returnable and non-refundable.

If something you love is sold out, contact us, and we’ll do our best to assist.

Absolutely! We can personalise our existing designs or create fully bespoke pieces. Contact us to discuss your ideas.

Frequently asked Questions